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What are the different Mojo user permissions?You may setup your Mojo team for how it works for your business; the Mojo subscription rate scale is based on the number of users and features not the types of users you have. This table breaks out the three different user access levels in Mojo: Access Level Permissions Function ...
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Triggering Auto Responder Emails with Action Plans (Off-Market Prospecting)Learn the easy way to set more listing appointments by adding a multi-dimensional approach to your prospecting efforts - the EASY way! Tags: Action Plans, Drip Email, Auto Responder
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Account Changes/Password Help/Editing Agents/Account EmailThis article covers Account Changes and Billing Account Changes Users may access the Mojo Account management features by selecting the Welcome link at the top right hand of the screen and then selecting Account in the drop down menu. From the Account screen, you will be able to perform the ...
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Correcting display issues when using the Google Chrome browserGoogle Chrome browser display issues can usually be resolved by clearing the Chrome browser's data cache. To clear the data cache: Log out of Mojo Select Ctrl+H or open a new tab at chrome://settings/ Select the Clear browsing data ... button in the Privacy section Select the beginning ...
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How to schedule and complete follow-up calls in Mojo - A 'must watch'!In this video we show you the various ways to schedule follow-up call activities and how to complete them efficiently using the power dialer. Tags: Follow Up Calls, Action Plans, Follow Up, Click to Call, Nurture Dialing
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Priming your JL/JS and Circle Prospecting leads before you call them.In this video, we show you how you can utilize the new Prospecting Letter feature in Mojo to prime your just listed/just sold and circle prospecting leads before you call them. Tags: Letters, Just Listed/Just Sold, Marketing, Sending Letters, Mail Merge
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Don't help your prospects 'Turtle'! Here are some tips to prevent it.In this video we discuss how to prevent prosptect 'Turtling'. Turtling is bad for your contact rate, and these helpful tips will lessen the risk of it happening. Tags: Caller ID, Call time, Calling Attempts, Mojo Voice, Sublists
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Easily locate which contacts you took notes on during call session.Finding out which contacts you took notes on after a call session is easy, for you or your agents, see how in this video. Tags: Notes, Reports, Call Detail Reports, Look up notes
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I am getting an error when importing a data file, what do I do?These errors are usually the result of file formatting problems, and can most often be resolved by re-saving the file to a different file type. The preferred file format for Mojo imports is a comma separated value (*.csv) or a Microsoft Excel (*.xls, *xlsx) file type. If the file type ...
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When someone picks up the phone, there is a delayed 'Hello'The issue of delayed answers is a frustrating one for salespeople prospecting on the phone. It's important to understand, that the Mojo dialing system is built from the ground up, to eliminate this issue. Our system is 100% analog, meaning, when you call in to our dialing system, the ...
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I am having an issue logging in to the Mojo website or dialer?If you are having trouble signing up or logging in to Mojo, it is likely the result of one of following issues: Blocked by your Firewall/Antivirus Software - Ask your network administrator to add the Mojo Web urls, https://lb11.mojosells.com/sign-up/ and https://lb11.mojosells.com/login/, to ...
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How to leverage Voice Priority to improve your call qualityIf you use a home or office based VoIP phone service, such as Time Warner, Comcast, Rodgers etc, there is a simple change you can make to improve your overall call quality and more importantly, your experience using Mojo. Voice Priority Imagine a doorway, wide enough to fit one person ...
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Tracking your prospecting goals with the Prospecting AnalyzerIn this video we show you how to set up the Prospecting Analyzer within Mojo and how to start tracking your goals while using Mojo. To view the setup and use of the Prospecting Analyzer mobile application, please click this LINK. Tags: Prospecting Analyzer, Reports, Mobile
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How many records can I download with the Neighborhood Search?You can download as many records as you need, in 2000 records at a time. To build lists with more than 2000 records, simply run multiple searches, and import them in to the same list.
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Set up Vendor Posting and CRM IntegrationThis article covers integrating Mojo with different vendors. Connecting to Approved Lead Vendors (One Way Sync) You can post data directly to Mojo from approved Lead vendors. At the time of this article, our approved lead vendors include: 1. The Redx 2. Vulcan 7 3. My +Plus Leads 4. Cole ...
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What days and hours do you offer technical/customer support.We provide support Monday-Friday, from 9:00am to 5:00 EST (Eastern Standard Time). Support can be reached by calling 877-859-6656 or by submitting a ticket through this support portal: Home -> Submit Ticket. Our telecom infrastructure is monitored 24/7 by Mojo engineers.
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What kind of phone can I use to call in to the Mojo System?In order to use the Mojo Dialer, you can use any phone: Hard line phone, cellular phone, VoIP phone or a web based Soft Phone (computer phone). For best call quality, hardline and cellular phones are recommended. Mojo is not responsible for quality of service issues related to VoIP based ...
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I keep getting 'Lost Internet' connection, what can I do?Mojo notifies you whenever the internet connections between your browser and our data servers, and telecom facility are interrupted. There are two ways we identify an interruption: 1. Your browser completes a 'handshake' with our data servers and telecom facility every few moments to measure latency. If during one of ...
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Why don't I get a Call when setting up my Caller ID?If the Mojo call server does not call you when you're attempting to setup your Caller ID, it is likely the result of one of following issues: Wrong Browser - Mojo is currently optimized for the Google Chrome web browser, and it also works with the Mozilla Foxfire and the ...
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Crushing your Lead Generation with pre-built action plansIn this video we demonstrate how to import the pre-built action plan tempates available in the Mojo system including the 10 Days of Pain, 8x8 and 33 Touch. Tags: Action Plans, Pre-Built Action Plans, Follow Up, 10 Days of Pain, Templates
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Leveraging Lead Sheets to boost your prospecting prowessIn this video, we show you how to create and use Lead Sheets to maximize and boost your prospecting and conversion efficiency. Tags: Lead Sheets, Creating Lead Sheets, Settings
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Mojo Lead Store How-To Overview*NOTICE* This article has some information that is out-of-date. We are working to update it accordingly. This article covers working with the Mojo Lead Store. Mojo Lead Store Mojo's Lead Store offers several data sources to enhance your prospecting. Click on the Lead Store button to reach the main ...
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What is the latency meter, and what does it do?To help our end users identify issues caused by poor internet quality, we have included several features to indicate when our customers experience poor internet quality. It is important to note: While we are offering this reference to our customers, it does not cover all of the potential issues you ...
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How to manage the 'Call me back in 5 minutes' requestYou're in a call session, and a lead asks you to call you right back, or in 5 minutes... What do you do? Check out the answer in this video. This video demonstrates the quick call back and redial features. Tags: Quick call back, call back, redial
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How to automatically send emails to everyone you callHitting leads with both a phone call and email together is a great way to increase your conversion rates. Tags: Optional dialing filters, auto send email, sending email, email templates
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Use the Bad Number result wisely, or it can cost you.Using the Bad Number call result incorrectly can be a costly mistake. Watch this video to learn why. Tags: Bad number, call results
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Internal DNC Scrub and Adding Numbers to DNCThis article covers managing the Do Not Call (DNC) list. Adding a DNC Phone Number To add a number to your Do Not Call (DNC) list, follow these steps: Click the Settings button. Click the Manage Do Not Call link on the left menu, and then click on the DNC ...
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Searching, Creating and Editing ContactsThis article covers working with contacts. Searching for a Contact You may search for contacts with a specific search string (name, phone number, city, etc.). Select the Data & Dialer button. Input a search phrase and select enter to find corresponding contact. Note: For telephone numbers, make sure you don't ...
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Tips on keeping your sent emails out of the spam boxIn this video we cover the 8 rules we suggest to follow in order to keep your emails out of the spam box. Tags: Sending email, email editor, email delivery, preventing spam, email templates
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How to utilize the many follow up activities in MojoThis webinar covers how to utilize the various follow up and nurture activities including scheduling them and completing them in the Activities area.
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What is the difference between lists and groups?The Mojo workflow and lead process is based on the following: 1. A calling list includes leads/properties/contacts that have not been contacted (new leads). 2. A group includes leads/properties/contacts with have been contacted, and require categorization (such at warm lead, hot lead, Follow Up in 30 ...
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I need additional Mojo training, how do I get it?Scheduling a Training Webinar Mojo hosts two live Training Webinars each business day Monday through Friday. Mojo Webinars are open to all our customers, and it is your opportunity to ask questions and get advice on how to use Mojo effectively for your business needs. You may attend as many ...
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Using Mojo with BombBomb to boost email performancein this video we demonstrate how to link Mojo with BombBomb and the three powerful features of this new integration. Tags: BombBomb, Email Marketing, Video Email, Sending Email
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Creating/Editing Action Plansp.p1 {margin: 0.0px 0.0px 11.2px 0.0px; font: 10.5px Arial; color: #434343; -webkit-text-stroke: #434343} span.s1 {font-kerning: none} Creating/Editing Action Plans Overview Action Plans are a series of action steps that you can create and name. The steps which can be used in action ...
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Keep your rapport going with priority note taking.Keeping your rapport tight is a must for having great conversations. Using priority notes is a solid way to keep your conversations with leads productive. Tags: Notes, Priority Notes, Building rapport
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Real Estate Cold Calling/Circle Prospecting AdviceIn this video, Bob Loeffler from Fearless Agent gives valuable tips on cold calling and circle prospecting.
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Appointments, Follow Up Calls and TasksThis article covers scheduling activites and tasks. Multi-Agent Calendar Mojo's My Calendar feature is versatile for managing sales teams. Mojo account owners have the ability to access all their team member's calendars using the following procedure: Click the Activites button. Click the Select Agent button. Select the checkboxes ...
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Take control of your lists and group organizationIn this video we show you how to organize your calling lists and groups with folders. Tags: List folders, Group folders, Lead organization, lead workflow, database maintenance
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What file formats does Mojo accept during import?You can import data files in the .csv, .xls and .xlsx file formats.
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Mobile Phone Settings for Best ExperienceUsing your mobile phone to call in to the Mojo Dialer has many advantages such as unlimited calling plans, mobility and a seemingly unlimited amount of headset/ear piece options to make calling for hours more comfortable. However, lately, there have been some carrier changes which have impacted what was ...
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Call Result Button Definitions and ActionsCall Result Definitions and Actions There are 8 Call Result buttons to classify the last result of your Mojo Power Dialer calls: Contact is used when you make contact with your contact; depending on the conversation, you may also want to update the contact's List or Group classification. No ...
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How to make sure you contact everyone in a listMaking an attempt to call someone, and actually talking with them are two different things. Check out this video on how to ensure you're putting your best effort forward to make contact. Tags: Call wizard, Optional dialing filters, Last contacted filter, Last dialed filter, SOI prospecting, Past client prospecting
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Using select-to-dial to call filtered list dataIn this video we demonstrate how to utilize select-to-dial for calling specific leds from a calling list or group. Tags: Power dialer, Call wizard, Select to dial, Calling lists
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How to call a list from where you last left offCalling a list from where you last left off is easy when you learn about easy calling modes. Tags: Power Dialer, Call wizard, easy calling modes, call logic
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Properties lists and listing updates explainedLearn about the Properties Calling Lists and what happens when a listing status is updated. Tags: Properties calling lists, listing status updates, lead posting, lead workflow, organizing data
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Expired/Off-Market Property Prospecting AdviceIn this video, Bob Loeffler of Fearless Agent provides tips and best practices for calling on Expired and Off-Market Real Estate leads.
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Start posting leads from your website to MojoDo you want to capture leads from your website and post them in to Mojo? If so, check out this video on our Contact Capture Forms! Tags: Lead capture, Lead forms, Website leads, auto responder
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How many rings should I set the dialer for?When prospecting with Mojo we give you the option to set the amount of rings Mojo will dial before considering the call a No Answer result. This happens automatically in the background and really adds to the efficiency of prospecting with Mojo. There are no hard rules, however, here are ...
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Setting up and Using Mojo VoiceMojo Voice Virtual Number Service Mojo Voice is an optional Mojo service that allows you to purchase local virtual phone numbers, to be used in your marketing efforts. They are popular for Caller ID display during your calling sessions. Instead of using your cell phone, home phone or work phone ...
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Mojo on the Go! Login TroubleshootingIf you have been unable to login to your Mojo on the Go! mobile app (iPhone or iPad) using a WiFi Connection, first try logging into Mojo account on the browser application. Question - Are you able to login to your Mojo account using a web browser using the same WiFi ...
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What Internet browsers can I use Mojo with?Mojo Web is currently optimized for the Google Chrome browser, and you may also use it with the Apple Safari and Mozilla Foxfire browsers. Mojo is not compatible with Microsoft's Internet Explorer browser.
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Trouble Signing Up or Logging in to Mojo?If you are having trouble signing up or logging in to Mojo, it is likely the result of one of following issues: Blocked by your Firewall/Antivirus Software - Ask your network administrator to add the Mojo Web urls, https://lb11.mojosells.com/sign-up/ and https://lb11.mojosells.com/login/, to ...
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Using email status to prioritize your callsIn this video you will learn how to manage your data columns, display your email statuses, create sublists and how to call based on email status. Tags: Email Status, Data Grid, Manage Columns, Sub-list, Sub list
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Creating amazing email templates with MojoIn this video we demonstrate how to make professional looking email templates with the tools inside Mojo. 36 Minutes Tags: Email templates, Creating email templates, Marketing, Email Editor
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Can I put my Mojo subscription on hold?Our subscription is a recurring, month-to-month subcription with no long-term commitments. If you are going on an extended vacation, or are in a position where you need to take a break, you can downgrade your account to a hosted lead management license only for $10 per-month OR cancel your subscription ...
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Nurture / Click To Call Calling with MojoIn this video we show you how to use our new Nurture Calling feature for the best 'preview dialing' experience possible. Tags: Nurture Dialing, Click to Call, Preview Dialing, Follow up Calls
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Taking Off-Market Lead to Listing in MojoIn this video we demonstrate a potential workflow for taking an off-market property from lead to listing using the various tools in Mojo. Tags: Workflow, Action Plans, Checklists
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How to schedule recurring follow up callsIn this video, we show you how to set up a series of recurring follow up calls for your contacts. Tags: Follow Up Calls, Recurring Calls, Reports, Follow Up
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Commissions Inc. Integration ManualMojo-CINC integration how-to document Version 0.1 Mojo Selling Solutions 1. Initial Setup 2. Syncing of Contacts to Mojo 3. Syncing of Contacts and Contact Updates to CINC 1. Initial Setup Text in Bold is for items that are technical. They wouldn’t be useful to customers, but would be ...
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How properties update in the Mojo systemIn this video we go over how property listing statuses update within the Mojo system and the two options to determine how the update process affects the property/contact in your Mojo database. Tags: Lead posting, Updating Properties, Listing status
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Wise Agent CRM Integration ManualMojo-Wise Agent integration how-to document Version 0.1 Mojo Selling Solutions 1. Initial Setup 2. Syncing of Contacts to Mojo 3. Syncing of Contacts and Contact Updates to Wise Agent 1. Initial Setup Text in Bold is for items that are technical. They wouldn’t be useful to customers, but ...
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Creating Easy Text Only Email TemplatesIn this video we demonstrate how to create simple email templates with Mojo's new email editor. Tags: Creating emails, text emails, simple email, sending email
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Adding video to email templates in MojoIn this video we show you how to add videos to your Mojo email templates. Tags: Video Email, Email Templates, Video Marketing
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Infusionsoft Integration ManualTo test the integration you need to connect your Mojo account with Infusionsoft. 1. In the Mojo settings go to "Integrations" -> "Infusionsoft". 2. Click on "Connect with Infusionsoft" -> "Grant access”. Enter your Infusionsoft credentials in the new page: Sync from Infusionsoft: Once you have connected with Infusionsoft, you will see ...
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Glossary of Mojo TermsThe following are some common terms and phrases used in the Mojo Power Dialer system (updated 9/18/2014): Term => Definition Activity A follow up action to be completed for a contact such as a phone call, appointment and todo. Agent Mojo users activated for an account; there are three ...
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How to set up and use Calling ScriptsIn this video, we show you how to create calling scripts, use custom data tags in your scripts and how to use them in the dialer. Tags: Calling scripts, Call Wizard, Settings
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Setting up Lead and Contact WorkflowLearn how to set up your Mojo to compliment your custom sales process and workflow. Tags: Lead workflow, Data grid, Calling Lists, Groups, Sales pipeline
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Assigning Action Plans to ContactsOverview There are several ways to assign Action Plans to leads and contacts. In this article we'll discuss the various ways and how to utilize them. Individual Contacts (Contact Form) While you are reviewing a contact form you can assign contacts to Action Plans. You can do this on ...
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Creating your Email SignatureAdd an Email Signature Setting up a formatted email signature in Mojo ensures that emails are sent using consistent, clear contact, branding and marketing information. Use the following procedure to add your email signature in Mojo: 1. Select the Account option from the dropdown next to your agent name: 2 ...
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BoomTown Integration ManualMojo-BoomTown integration how-to document Version 0.1 Mojo Selling Solutions 1. Initial Setup 2. Syncing of Contacts to Mojo 3. Syncing of Contacts and Contact Updates to BoomTown 1. Initial Setup Text in Italic is for items that are not confirmed yet in full by both parties, before this document ...
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Scheduling and Completing ActivitiesIn this video, we show you how to create appoinments, follow up calls and tasks.
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Setting up Your Power DialerThis article covers setting up the Power Dialer functions. Caller ID Configuration Before your first Mojo Power Dialing session, you must setup at least one Caller ID. Use the following procedure to add a Caller ID (owner accounts only): Click the Settings button. Click the Power Dialer link on the ...
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Losing audio during call session.When using the Mojo Dialer, there is a scenario where the caller will lose audio and won't be able to hear the target they are connected with. In this article, we will talk about the two potential scenarios which cause this issue. As this occurs with VoIP dial in ...
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How-to on integration using ZapierThe first step to integrate with Zapier is to enable access to Mojo from your Zapier account. After registering and logging in on zapier.com please follow this link. After that you can setup an integration with between Mojo and any other service supported by Zapier. Although Zapier enables you ...
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Leveraging optional dialing filtersLearn how to use the optional dialing filters to your advantage and easily target the data you want to call. Tags: Optional Dialing Filters, Dialing filters, call logic, customizing dialing session
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Tracking the status of sent emails.In this video we explain how to track the statues of emails sent from the Mojo system. Tags: Email status, Email Status Report, Reports
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How to mark calls complete manuallyIn this video we show you how to create a call history without using the dialer.
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How to Power DialThis article covers using the Power Dialer. Power Dialing Configuration Mojo's Power Dialer is versatile and can be configured differently for each calling session that is initiated. You can easily call ALL leads in your list/group, from top to bottom, call ONLY from where you left off, including ...
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What Lead Vendors Connect to Mojo?The following lead vendors will accept your 10 Digit Posting Pin found in your account area. Once they have received it, they can begin posting your leads directly to the Mojo system eliminating the need to import data files. The Redx Vulcan7 My +Plus Leads Cole Information Telelisting Benepath Kunversion ...
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Mojo Integration Feature ExplainerClick Image to View in Full-Screen
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Top 15 Overlooked Features of 2016In this video we cover the top 15 features most overlooked in the Mojo system. These are the ones that give our clients the 'Ah Ha' moment. Check it out to learn more about the Mojo system.
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How to determine best time to callIn this video we go over using Mojo's tools to determine the best time and day to make your prospecting calls. Tags: Reports, Call Detail Report, Time Frame, Best time to Call
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Marking incoming call as a ContactIn this video, we show you how to mark a record as 'contacted' when not in the Mojo Dialer. Tags: Manually marking contact, contact form, contact history
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Categorizing Groups for EfficiencyIn this video, you will learn how to best leverage your contact groups to make you more efficient while prospecting. Tags: Groups, Lead Workflow, Sales pipeline
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Setting up and using Email in MojoWatch this recorded webinar to learn how to best set up email in your Mojo account and the many ways to utilize it to market and follow up with your database.
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Tracking the Status of Sent EmailsComing Soon
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Completing Action Plan StepsOverview Once you've created and assigned action plans to contacts, the next step is completing the actions as they are scheduled. Action steps which are due show up on both the Contact Form and the Activities area of the Mojo System. Contact Form: You will find an Action Plans ...
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Creating/Using Calling ScriptsThis article covers creating and using Calling Scripts. You can choose from our existing script library, or create your own custom calling scripts inside Mojo. Once created, you can choose to display the script when a live answer occurs. The script pop can happen automatically when the live answer happens ...
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What is LINE ERROR last resultPeriodically you may come across the last result LINE ERROR while you are dialing or when you review your calling reports. BACKGROUND: When using Mojo, your dial-in phone line is connecting to our system. Our system acts as a 'bridge' between your phone and the telecomunications center where our hardware ...
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DMARC and email deliverabilityWhat is DMARC Each domain has policies in place that help determine whether incoming messages should be accepted or rejected. DMARC is one such policy. DMARC stands for Domain based message authentication, reporting and conformance – and it takes effects if an email fails certain authentication types. DMARC is in place ...
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Creating Email Signatures in MojoLearn how to create email signatures in Mojo. Great looking signatures make a solid first impression. Mojo's responsive email signatures are easy to make and look great! Tags: Email Signature, Email templates, Drip email, Action Plans
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SOI and Past Client Calling tipsLearn how to set up your Mojo Dialer for the best efficiency calling SOI/Past Clients and learn proven tips to generate more referrals. Tags: SOI, Center of Influence, Past Client, Optional Dialing Filters
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Working with Lead SheetsThis article covers working with Lead Sheets. Lead Sheets are forms you can build with text and various input controls. The Lead Sheet, once created, is shown in the contact area and agents can input data in the various fields using text, selection lists, option buttons, and check boxes. Once ...
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Data Posting/Integration Articles
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Issues entering dialing pinIf the 2-digit PIN is not being accepted by the Power Dialer server to initiate your calling session, it is usually one of the following issues: Cause Resolution The 2-digit PIN was entered too quickly, and it was not able to be recognized by our dialing server. Try again and ...
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The 3 ways to end an action planIn this video we discuss which of the three options of ending action plans works best in various situations. Tags: Action Plan, Ending Action Plan, Lead Workflow
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Activities and Follow Up PlannerLearn how to navigate the Activities area and schedule follow up activities.
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FSBO Property Prospecting AdviceIn this video, Bob Loeffler is back with FSBO property prospecting tips.
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Miscellaneous FieldsThis article covers working with miscellaneous fields. Adding a Miscellaneous Field Whether you are importing data files or receiving leads from a third-party, you will likely have useful data that will not map to Mojo’s standard fields: Full Name Address City State ZIP Time Zone Source Manager List Phones ...
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Appending Data with Skip TracerIn this video, we demonstrate how to complete data appending with Mojo's Skip Tracer feature. We demostrate both batch and single look-ups. Tags: Skip Tracer, Lead Store, Appending Data, Tax Address
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Setting up and using ChecklistsIn this video we give a comprehensive demonstration of how to set-up checklists and how to utilize them within the Mojo system.
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Creating Email TemplatesThis article covers creating email templates using Mojo's responsive HTML5 editor. Important: For regular emails ends, expanding the body width to at least 800px will give a more traditional look to your emails and will show left justified. For marketing/newsletters, using 500-600px body width will give the best ...
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Importing Data FilesThis article covers working with imported data. Mojo provides data mapping and import functionality to add your file data to your Mojo database. File Requirements Comma Separated Value, *.csv, (preferred format) or Microsoft Excel, *.xls, *xlsx, format Each phone number must be contained within one cell (i.e., 5555555555 not ...
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How to Cancel AccountAll account cancellations are done within your Mojo account. Due to acceptance of the cancellation terms and conditions, we do NOT take cancellation requests via email, phone, or our ticketing system. Users must follow the instructions below to cancel their accounts. Please note: If you are going on vacation or ...
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Power Dialer Overview WebinarCheck out this recording from our Flash Webinar on how to use the Power Dialer.
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Reports OverviewViewing and Printing Reports This article covers working with Reports Mojo Reports Mojo provides reports to help you manage and assess your productivity. To view your reports within Mojo simply click the Reports button and select the type of report you want to see. For More details on each report ...
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Importing Pre-Built PlansOverview The Mojo system comes with several pre-built Action Plans. Clients can download these Action Plans and begin using them immediately. Some of our pre-built Action Plans even come with corresponding email templates, so you don't have to create them. These email templates are downloaded to your email templates ...
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Using Lead Capture FormsThis article covers working with lead capture forms. Mojo provides a tool to create code users can embed in their current contact forms on their various websites which posts the data inputted directly in to their Mojo account. Creating Contact Capture Forms 1. Click on the settings button: 2. Once ...
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How to Set Up and Use Mojo IDIn this video we cover our Mojo ID feature, how to set it up, how it works and demonstrate it working in real-time.
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Setting Up Email in MojoThis article will cover setting up the two unique methods of sending email from the Mojo System: Third Party Send and SMTP. Two Methods Third Party Send This is the default sending option inside of Mojo. This method uses a third party service (Mojo) to send emails on your behalf ...
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How to: Prospecting AnalyzerIn this video we demonstrate how to use our new Prospecting Analyzer app both on your mobile device and in the Mojo Dialer web interface.
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Countdown Prospecting TimerIn this video we show you how to leverage the new prospecting countdown timer in Mojo. This new feature gives you the tools to help you hit your propspecting goals by tracking your time! Tags: Countdown Timer, Prospecting Time, Dial Time
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The Hangup Button ExplainedThe hangup button is often used incorrectly, learn more about it and why you should use it in this short video. Tags: Power Dialer, Hangup button, hang up button, disconnecting call
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Navigating the Contact FormIn this video, we cover the different parts of the mobile contact form and discuss how to complete basic tasks related to the contact details.
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Recurring Activities ReportIn this video we discuss the Recurring Activities Report.
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Importing/Adding Data Lists
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Using Calling ProfilesThis article covers creating, using, editing and deleting calling profiles. Adding a Calling Profile Calling Profiles are optional, but are helpful when you are coordinating with multiple Power Dialer users. Use the following procedure to add a Calling Profile in Mojo: Click the Data & Dialer button. Select a List or ...
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Dialer Add-On'sThis article covers add-on's for the Power Dialer. Call Me Add-on Call Me is the optional Mojo Power Dialer add-on feature that allows users to avoid long distance phone charges. Without this feature, you have to dial a 603 area code phone number to connect to the Mojo Power ...
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Starting a Dialing SessionIn this video, we walk you through starting a call session with Mojo on the Go! for iPhone.
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How to Optimize Your PhoneIn this video, we discuss how to best set up your device to use Mojo on the Go!
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Call Session Set Up ScreenLearn how to navigate the Call Wizard and begin call session.
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Mojo on the Go! Mobile App
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Using Checklists in MojoIn this video we demonstrate how to use checklists in Mojo. We show you the pre-built checklists, how to create new checklists, how to assign them and how to complete the tasks. Tags: Checklist, Assigning Checklist, Follow Up
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Creating Email TemplatesIn this video show you the various tools available to create great looking emails using Mojo. Be sure to visit the quick tips area for a closer look at making marketing savvy emails with Mojo.
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Creating Letters in MojoIn this quick tip video we demonstrate how to create letters in Mojo from scratch and from Word. Tags: Letters, Mailing Letters, Mail Merge, Marketing
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Flash Webinar Recordings
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Lead Capture FormsThis article covers working with lead capture forms. Mojo provides a tool to create code users can embed in their current contact forms on their various websites which posts the data inputted directly in to their Mojo account. Creating Contact Capture Forms 1. Click on the settings button: 2. Once ...
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Agent Time Sheet ReportIn this video we discuss the Agent Time Sheet Report.
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Sending Email from MojoComing Soon
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Using the Power DialerIn this recorded webinar you will learn how to set up and use the Mojo Power Dialer. A must watch for any newer users of the Mojo system.
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Call Recording ReportIn this video we discuss the Call Recording Report.
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Sales Training Videos
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Activities/Follow-Up
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Prospecting Analyzer
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Call Session ReportIn this video we discuss the Call Session Report.
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Account Maintenance
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Gmail IntegrationThis article covers the set-up and explaination of the Gmail Integration. Gmail Integration Gmail does not allow third parties such as Mojo to send emails on their behalf. This means in order to send emails using a @Gmail address within Mojo you will need to set up the Gmail integration ...
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Navigating the AppIn this video, we explain the different areas of the app.
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Call Detail ReportIn this video we discuss the Call Detail Report.
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Mojo Voice Service
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Mojo How-To Videos
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Mojo Update Notes
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Activity StreamThis article will cover the Mojo Activity stream. What we show on the activity stream The Activity Stream is located on the Homepage of Mojo once a user has logged in to their account. The activity stream will show certain events which take place during a rolling 48 hour period ...
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Login and Set UpIn this video, we demonstrate how to login and set up your Mojo on the Go! application.
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Quick Tip Videos
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Data and DialerLearn how to navigate the Data and Dialer area of Mojo.
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Sublist CreatorLearn how to create sublists in Mojo.
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Mojo Lead Store
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Data Management
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Power DialerLearn how to Login to the Mojo Dialer, and use the Dialing System.
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Mojo HomepageLearn how to navigate the Mojo Homepage.
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Action PlansIn this video we demonstrate how to create action plans, how to edit them, how to assign them and how to complete the actions in Mojo.
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Action Plans
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Power Dialer
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Do Not Call
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Reports
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Email
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